It’s Been A While
Posted by Joelseah on July 16, 2009
Though i’m still kinda posting regularly on my Communication Blog, it’s been a while since I posted something on this one.. To my legion of fans (okie well, many handful), I’m back! =P
Was kinda out of action because of the home tuition solutions business that i was into. During the last couple of weeks, I’ve seen all kinds of people when doing tuition coordination. Here are the more amazing types:
1. The parents who say money is not an issue as long as we find them an experienced school teacher who knows the syllabus. And after we find them such a tutor, they regret and spin the most interesting and absurd excuses you can imagine. Here is one example, “Oh, i’m afraid we have to cancel the tuition because our family will be travelling for 2 months, we won’t be able to start the tuition”.
Joel’s Thoughts: Isn’t it amazing how you can suddenly decide to go for a two months holiday during the school term? And whoa.. didn’t you remember about the holiday when you decided to look for a tutor and claim that money is not an issue? Hm.. *ponder*
2. The parent who looks for a tutor, then claim that he don’t know us when it’s time to collect the coordination fees. So in the end, we had to issue an official invoice and offer them multiple payment options like cheque and bank transfer.
Joel’s Thoughts: Whoever said that collecting money is the toughest part of a business is spot on, or at least very close.
3. Tutors who conveniently decide at the last min (which is like an hour before the first tuition session) that they’re not very comfortable teaching the subject. So they pull out. Talk about job responsibility.
Joel’s Thoughts: The most apt phrase to respond to such a situation is our familiar singlish whine, “Wah, you win liao lor!”. Tutors, in case you don’t realise, what defines a good teacher isn’t just your mastery of the subject. The way you conduct yourself is equally, if not more important.
Of course, despite all these slightly unpleasant people, there have also been nice ones. Perhaps i could write a book on the 101 types of people you meet in tuition coordination in the future. To end off, here’s some advertising for ourselves. If you’re looking for a tutor or interested to be one, simply visit www.az.com.sg to register. The website has been revamped with a more professional look, and we’re on the first page of major search engines with our keywords =)
