Posted by Joelseah on June 15, 2009
Listening is one of the most underrated aspect of Effective Communication Skills. If we are honest with ourselves, we’ll probably agree that it requires mammoth effort to be listening 100% of the time. Occasionally, we’ll have thoughts crossing our minds, we could also be thinking of what to say next, or perhaps just distracted by things taking place in the surroundings.
There are generally three styles of listening:
1. Competitive Listening
2. Passive Listening
3. Active Listening
To find out the full details about the various listening styles, please visit my Communication Blog =)
Posted by Joelseah on June 14, 2009
Folks, I’m venturing into Home Tuition Solutions with my friends. If you’re interested in becoming a home tutor, or you need a home tutor for yourself or your kids, do check out our website at http://www.az.com.sg
In fact, we’ll be launching our referral system soon. So you’ll get a pretty good deal for every successful customer you recommend. Stay tuned for more news on that! =)
Posted by Joelseah on June 2, 2009
After a bit of a delay due to some technical problems, I can finally release my Ebook! For those of you who are aware, I’ve always been very interested in Communication Skills and Techniques. With this new book, I’ve compiled what I share in trainings into a 100 page one-stop tool for all your communication secrets!
Learn about how simple and effective it is to implement techniques from NLP and Enneagram Profiling into your everyday communication. With these strategies, anyone can crack the communication code! To find out more about what this book can offer, simple click on the picture below =)
Posted by Joelseah on May 22, 2009
Conducted a License to Sell assessment for Nokia promoters yesterday. The program is part of Nokia’s commitment to ensure that its promoters are well equiped with the knowledge and skills to present accurate and relevant information about Nokia products to customers, while maintaining the highest service standards.
Interestingly, a handful of promoters were pretty edgy and nervous during the face to face assessment, even though they’re experienced and have no problems whatsoever speaking to people. I made some small talk with most of them before and after the actual assessment proper, and they’re perfectly comfortable. It’s only when we enter the proper assessment phase when they start getting nervous.
This is due to a change in their state of mind. As a result, their physiology and speech pattern changes as well. We can credit this change in behaviour as a result of the awareness that they are now being assessed, and the whole meaning of their experience changes.
In essence, they have placed themselves into an assessment “Frame of Mind“. So they begin to exhibit behaviours that correspond with that of being assessed. This is perfectly normal and there’s nothing wrong with it. Having said that, there are ways to place yourself in more empowering states, and you may wish to check out my other communication blog to sign up for free and learn some useful techniques =)
Posted by Joelseah on May 17, 2009
Finished the last installation of communication training for RevoE Orgaisation yesterday. It’s been quite an interesting ride. We started from having just an idea to share with people about interpersonal communication skills, to developing the training content, to looking for attendees, to launching, and finally completing the course.
Still some areas to fine tune. For a start, 20 hours for the whole course seemed long initially, though the amount of sharing and discussions eventually meant that every session was stretched past the allocated time. Nonetheless, great job put together by everyone! Speacial thanks also to Jeraine and Samuel for their kind support and understanding.
Here’s a nice testimonial:
“Highly informative, this course has shed light and provided insight into the communication styles that we take for granted on a daily basis. It brings to focus what essentially is the various ways of using language, gestures and knowledge to create effective communication between people, thereby improving our professional and personal lives. Joel is highly energectic, motivated and very in tune with the students in his course. Open to new perspectives and candid with his personal experiences”
- Tan Howe Yang, Airline Pilot
