Posted by Joelseah on June 19, 2009
Conducted a Visual Merchandising and Presentation Skills Training at Nokia yesterday. It’s been a while since I went back to conduct training at HQ. Had a bit of a mix up cos I brought outdated slides to the training =P Thankfully, the problem was sorted out, albeit with a bit of hassle.
Conducting the presentation skills training made me realise there’s actually pretty decent content that can be packaged into a program itself, for budding trainers perhaps. So that’s the next program that I’m gonna come up with: Presentation Skills With NLP And Enneagram.. after my Communication Skills program =P
Latest update on the Search Engine Optimisation project for AZ Education. We’re on page one of Yahoo search for the keywords Singapore Home Tutor and Singapore Tuition Teacher. Pretty good progress in a week =) Next up is offline marketing, which will start next week.
By the way, I have a friend desperately looking for those Mac glasses (lime colour). If you spot any Mac with lime coloured glasses available, do a good deed and let me know =P
Posted by Joelseah on June 2, 2009
After a bit of a delay due to some technical problems, I can finally release my Ebook! For those of you who are aware, I’ve always been very interested in Communication Skills and Techniques. With this new book, I’ve compiled what I share in trainings into a 100 page one-stop tool for all your communication secrets!
Learn about how simple and effective it is to implement techniques from NLP and Enneagram Profiling into your everyday communication. With these strategies, anyone can crack the communication code! To find out more about what this book can offer, simple click on the picture below =)
Posted by Joelseah on May 22, 2009
Went to a neighbourhood school to conduct a training on Travel and Tourism this morning. The gist of the training revolves around the tourism industry and equipping the students with some knowledge on what it takes to be a Tour Guide (yeah.. in case you’re wondering, I was in tourism for 7 years before becoming a trainer).
Some of the key skills that the students learnt included stuff like presentation skills, interesting stories and facts about Singapore, itinery planning and coordination. There’s gonna be a field trip next week to allow the students to put what they learn into practice.
I must say, conducting a training in a class of over 30 noisy kids is one very interesting experience. Thankfully, I have a loud voice =P Though because of the weather, I was perspiring a lot (it didn’t help that I had to be dressed formally).
Food for thought: Would you rather be a school teacher and deal with kids, or a corporate trainer and deal with adults?
Posted by Joelseah on
Conducted a License to Sell assessment for Nokia promoters yesterday. The program is part of Nokia’s commitment to ensure that its promoters are well equiped with the knowledge and skills to present accurate and relevant information about Nokia products to customers, while maintaining the highest service standards.
Interestingly, a handful of promoters were pretty edgy and nervous during the face to face assessment, even though they’re experienced and have no problems whatsoever speaking to people. I made some small talk with most of them before and after the actual assessment proper, and they’re perfectly comfortable. It’s only when we enter the proper assessment phase when they start getting nervous.
This is due to a change in their state of mind. As a result, their physiology and speech pattern changes as well. We can credit this change in behaviour as a result of the awareness that they are now being assessed, and the whole meaning of their experience changes.
In essence, they have placed themselves into an assessment “Frame of Mind“. So they begin to exhibit behaviours that correspond with that of being assessed. This is perfectly normal and there’s nothing wrong with it. Having said that, there are ways to place yourself in more empowering states, and you may wish to check out my other communication blog to sign up for free and learn some useful techniques =)
Posted by Joelseah on May 20, 2009
Wow.. There’s Krispy Kreme at Berjaya Times Square! Haha.. something interesting for me to bring back to Singapore, instead of the usual packets of soup ingredients that I always buy in bulk from Giant (Yes, I literally buy like tens of packets of curry and soup mixes from Giant everytime I travel to KL =S)
